Store Policy
Terms of Use
Please read the Terms of Use carefully prior to placing order. By placing an order you acknowledge that you have read the Terms of Use, have understood them, and agree to be bound by their terms.
In regard to this document, the term "Kit" refers to the entire contents of a Kit, including all parts, templates, patterns, scaled plans, and construction manual.
Ownership
Monashee Laser Engineering, referred to below as MLE, and its owners own all rights, titles and interest in and to the Kit and grant to you a nonexclusive, nontransferable copy of the Kit for the purpose of constructing the Kit for your personal use. You may "scratch build" additional copies using the templates, patterns, scaled plans, and construction manual of each Kit purchased for your personal use only. We ask that you do not share your Kit purchases with others, but rather refer them to MLE for Kit purchases. Sharing of our Kits is a violation of International Copyright laws.
Liability
MLE and its owners offer no guarantees and assume no responsibility or liability of any type with respect to the content of the Kits and will not be held liable for any damages or injuries caused by using or misusing the information in the Kit. Anyone that uses these methods does so at his/her own risk. By buying a Kit, you agree that you will not hold, or seek to hold, MLE or its owners responsible or liable with respect to the content of this Kit. Techniques illustrated in the Kit should not be undertaken without a complete understanding and knowledge of the safe and proper use of all related tools and processes.
For Commercial Use
MLE welcomes professional or commercial model builders, however, if using our Kits to produce salable models, you must purchase one Kit (license) for each model produced. Selling multiple models per singly purchased Kit is a violation of the Terms of Use and International Copyright Laws. Please contact MLE for clarification, or for other arrangements and conditions.
Technical Support and Warranty
Construction of the Kit assumes a certain level of model making ability, however, the scope and coverage of each Kit package should enable success by those of a wide range of model making abilities, including the novice builder. Every effort has been made in regard to sufficiency and accuracy of the Kits parts and instructions, however, in the event of omissions or problems in the interpretation or functionality of a Kit, please contact MLE with comments or questions. MLE will replace any missing or damaged Kit parts at no additional charge.
Privacy & Safety
Information Collection and Use Information Collection
Monashee Laser Engineering is the sole owner of the information that is collected on www.monasheelaserengineering.ca and through the "My Account" feature that users can utilize to create an account with us through the website. Monashee Laser Engineering collects information from and about our users in connection with a number of tools and activities.
Registration
The use of this website is not limited to registered users. A user may register with the website through the "My Account" feature in order to view order history, order details, subscribe to newsletters, request returns, etc. During registration, a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. Address and contact information will be used to provide service throughout the order and fulfillment process.
Profile
We store information that we collect through cookies, log files, and pixels to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them. Items from your profile may be shared in aggregate form only.
Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user's activity on our Web site. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
By setting a cookie on our site, users would not have to log in with a password more than once, thereby saving time while on our site. If users reject the use of cookies, certain elements of the Web site may cease to function, such as adding items to the Shopping Cart.
Log Files
Like most standard Web sites, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Information Use and Sharing with Trusted Partners
We do not disclose personal information that can reasonably be traced to an individual, household or business, such as email addresses, physical addresses and financial information to third parties, except trusted partners that help us deliver our products and services. Our trusted partners include our payment processor(s), shipping companies and others we engage to deliver goods and services to our customers. Trusted partners are prohibited from using the personal information we provide to them for any purpose except to provide the goods and services that we have contracted with them to provide.
Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter if they have opted in to receiving these materials. Out of respect for the privacy of our users we present the option to not receive these types of communications. If you would like to opt-out of these emails, please click on the "unsubscribe" link at the bottom of the communication to have your email address removed from our commercial marketing communications.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
Data Security
Monashee Laser Engineering, as developer and manager of our Web site and customer portal, has taken reasonable steps to safeguard the integrity of its data and prevent unauthorized access to information that is maintained in our computer systems. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, ensure the integrity of information that is transmitted between our customers and Monashee Laser Engineering, and to provide reasonable protection of private information that is in our possession. Unfortunately, however, there is no way to guarantee that a third-party will not attempt to breach our systems. Recognizing this risk, we take reasonable steps to prevent unauthorized access to, alteration of and/or exfiltration of information from our systems.
Disclosure when required by law
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on us.
The information contained in this policy statement should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the Monashee Laser Engineering Web site and/or customer portal.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement and we will indicate the date of our last update to this Privacy Policy at the time of this page.
Dealer Inquiries
Monashee Laser Engineering encourages dealers to contact us regarding carrying or offering our products to your customers. Please email rick@monasheelaserengineering,ca to discuss the details and obtain an electronic product order sheet should this be of interest to your business.
Payment Methods
- Credit Cards (Visa & Mastercard)
- PAYPAL
- Offline Payments (Canada only)
- E-transfer - Please send us an email with item(s) bought, your name, shipping address and phone number. Send payment to rick@monasheelaserengineering.ca. Our account is set for auto-deposit, therefore a password isn't required.
- Check - Ordered items will be shipped once your check clears your bank.